Privacy Policy
Last updated: 17 July 2026
This Privacy Policy explains how Marble Crust (“Marble Crust”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit marblecrust.com (the “Website”) or contact us in connection with our natural stone and industrial minerals trading activities.
We are committed to protecting your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the EU General Data Protection Regulation (“GDPR”).
1. Who we are (Data Controller)
For the purposes of KVKK and GDPR, the data controller is:
- Company: Marble Crust Madencilik San. Dış Tic. İth. İhr. Ltd. Şti.
- Address: Cumhuriyet, Fatih Sultan Mehmet Blv., 16140 Ni̇lüfer, Bursa, Turkey
- Email: [email protected]
- Phone: +90 551 883 85 69
If you have any questions about this policy or how we handle your data, please contact us using the details above.
2. Scope
This policy applies to personal data we process about:
- Visitors to our Website;
- Business contacts, prospective buyers, suppliers, and partners who contact us or whom we contact in the course of our trading activities.
Because Marble Crust is a business-to-business trading company, we do not sell products to consumers through the Website and do not process online payments or orders here.
3. What personal data we collect
We may collect and process the following categories of personal data:
- Identity and contact data: name, company name, job title, email address, telephone number, and country.
- Communication data: the content of messages you send us through our contact form, by email, or by other channels, and our correspondence with you.
- Commercial data: information relating to inquiries, quotations, offers, and transactions (for example product interest, quantities, and shipping destinations).
- Technical and usage data: IP address, browser type, device information, pages visited, and similar information collected automatically through cookies and analytics tools (see Section 7).
We do not intentionally collect special categories of personal data (such as health, religious, or biometric data) through the Website.
4. How we collect personal data
We collect personal data:
- Directly from you when you complete our contact form, email us, call us, or otherwise communicate with us;
- Automatically when you browse the Website, through cookies and analytics tools;
- From third parties or public sources such as trade directories, business networks, and referrals, where you have shared your business contact details for commercial purposes.
5. Why we use your data and our legal basis
We process personal data for the following purposes, relying on the legal bases set out below.
| Purpose | KVKK basis | GDPR basis |
|---|---|---|
| Responding to inquiries and providing quotations/offers | Necessary for the establishment/performance of a contract; legitimate interest | Pre-contractual steps / contract; legitimate interests |
| Managing supplier, buyer, and partner relationships | Performance of a contract; legitimate interest | Contract; legitimate interests |
| Operating, securing, and improving the Website | Legitimate interest | Legitimate interests |
| Analytics and understanding Website use | Explicit consent (where required) | Consent |
| Complying with legal, tax, and trade obligations | Compliance with a legal obligation | Legal obligation |
| Sending business communications you have requested | Explicit consent | Consent |
Where we rely on consent (for example, non-essential cookies or marketing emails), you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
6. Sharing your data
We do not sell your personal data. We may share it only where necessary with:
- Service providers who help us run our business and Website, such as our hosting provider, email provider, and analytics provider, who act on our instructions;
- Professional advisers such as accountants, lawyers, and logistics or banking partners, where required to perform a transaction or meet a legal obligation;
- Public authorities where we are legally required to disclose information.
All such parties are required to keep your data secure and to use it only for the purposes for which it was shared.
7. Cookies and analytics
Our Website uses cookies and similar technologies to function properly and to understand how visitors use the site.
- Essential cookies are necessary for the Website to operate and cannot be switched off.
- Analytics cookies (for example, Google Analytics) help us measure and improve Website performance. These are used only where permitted by applicable law and, where required, with your consent.
You can manage or disable cookies through your browser settings or any cookie banner provided on the Website. Disabling certain cookies may affect how the Website functions.
8. International data transfers
As an export-oriented business, we communicate with buyers, suppliers, and partners outside Türkiye, including in the GCC, the EU, and other regions. Where we transfer personal data abroad, we do so in accordance with KVKK (including obtaining explicit consent or relying on another lawful transfer mechanism where required) and, for data subject to GDPR, using appropriate safeguards such as adequacy decisions or standard contractual clauses.
9. How long we keep your data
We keep personal data only for as long as necessary for the purposes set out in this policy, including to maintain business relationships and to meet legal, tax, and commercial record-keeping obligations. When data is no longer needed, we delete or anonymize it in line with our retention practices and applicable law.
10. How we protect your data
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These include access controls, secure communication channels, and email authentication measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Your rights
Subject to applicable law, you have the right to:
- learn whether your personal data is being processed and request information about it;
- request access to and a copy of your personal data;
- request correction of inaccurate or incomplete data;
- request deletion or destruction of your data where the conditions are met;
- object to processing or request restriction of processing;
- where processing is based on consent, withdraw that consent at any time;
- request data portability (where GDPR applies);
- lodge a complaint with the competent authority.
To exercise these rights, contact us using the details in Section 1. We will respond within the period required by applicable law. Under KVKK, you also have the right to apply to the Turkish Personal Data Protection Authority (KVKK Kurumu); under GDPR, you may complain to your local data protection authority.
12. Children
The Website is intended for business users and is not directed at children. We do not knowingly collect personal data from anyone under the age of 18.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review it periodically.
14. Contact us
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:
- Marble Crust
- Cumhuriyet, Fatih Sultan Mehmet Blv., 16140 Ni̇lüfer, Bursa, Turkey, Nilüfer, Bursa, Türkiye
- Email: [email protected]
- Phone: +90 551 883 85 69
This document is provided as a practical template and general information, not legal advice. For full KVKK compliance — including any VERBİS registration obligation — we recommend a brief review by a qualified lawyer before publishing.